FAQ
Most frequent questions and answers
Essentially, it’s a way for your phone to interact with something nearby. It operates within approximately 4 cm and provides a wireless connection between your device and another. This allows for two-way communication, with both devices involved being able to send and receive information.
NFC transmits or receives data via radio waves. It’s an established standard of wireless communication. This means there can be a passive device, such as an Old Stone Tag, requiring no power source to transmit data when an active device, like your smartphone, comes into contact with it.
NFC is the acronym for Near-Field Communication. Invented in 2002, it was designed to transmit short strings of information to an NFC-enabled device, typically a smartphone.
QR is the acronym for Quick Response. QR Codes were invented in 1994 as a “better barcode” because they could be scanned at high speed from any angle with a phone.
There are advantages and disadvantages to both. From Old Stone Tag’s perspective, the most valuable advantages of NFC over a QR Code are the security level and exclusive content. NFC tags include a secure element that prevents duplication.
Your Old Stone Tag will be “locked” to ensure the integrity of the information you provide. The tag cannot be duplicated, and the URL assigned (where the information you provide is stored) cannot be changed. This also ensures any changes you make to the information you provide associated with the tag cannot be redirected, and erroneous information cannot be added.
Old Stone Tags have an NFC inlay embedded within the tag. Since they are not considered disposable and are not discarded after purchase, they are a highly effective way to create engaging experiences throughout the customer journey.
If you have an iPhone 7 or newer with iOS 14 or newer or an Apple Watch, your device is NFC capable, and you can read tags natively with the built-in reader. For phones operating on iOS 13 or earlier, you will need to download the NFC App from the App Store. Unfortunately, NFC is not yet supported by any models of iPad or on any iPhone older than the iPhone 7.
To confirm if your Android device is NFC capable, Open Settings > Select Connected Devices > Tap on Connection Preferences. If you see NFC options, your device is NFC capable. If your device is not NFC capable, download the NFC App from Google Play.
In most cases, if decorations are permitted, your Old Stone Tag will be permitted. However, if you have concerns about whether a tag is permitted, you should check with the cemetery.
3M™ Laminating Adhesive 300LSE is a unique, high-strength acrylic adhesive that can bond decorative graphics, rating plates, and die-cut parts to the most challenging surfaces quickly and easily. This hard-working adhesive is ideal for applications requiring extremely high peel-bond strength, high-temperature tolerance, and resistance to chemicals. It is engineered for long-term durability. For more information, follow this link.
An account will be created upon purchase. You will receive an email to set a new password, and then you can log in to the Customer Portal to begin adding information. You are free to update, change, add, and delete any photos, video clips, and any other information associated with the tag 24/7.
You can have as many tags on a stone as your cemetery permits. However, we recommend a single tag with the spouse option for two individuals sharing a stone, or one for each, if that is preferred.
Within 24 hours of your purchase, you will receive an email with login instructions to the customer portal (this site).
Simply follow the instructions in the email and begin adding content to your tag(s).
You, the customer, or your designee would install the tag on the stone. Your tag will come with complete and easy application instructions. For additional information, watch our instructional video on applying and reading the tag.
Please watch the 3M™ instructional video for how best to remove the tag.
The short answer is whomever you choose to provide your username and password to will have access to edit the contents of the tag.
The long answer is future features include the ability to add content which first must be approved by the tag owner before it becomes visible. Essentially, if you want to add a special memory to the tag of your deceased grandparents, you will submit what you want added and if approved by the tag owner, the content would be added to the tag.
You can apply the tag anywhere permitted. For optimal application, you should select a flat, smooth area where the tag can easily be seen and scanned with your phone or tablet.
Old Stone Tags and Keepsake Tags are currently available to purchase on our Shopify Site.
Old Stone Tags are also currently available on Amazon. There are plans to add Keepsake Tags in the future.
Absolutely! Old Stone Tags can be used for preserving any memories. Use and share family reunions, graduation, birthday, wedding, baby shower, vacations, and other memorable occasions photos with family and loved ones.
The information you upload is not physically stored on the tag; therefore, there is no “limit” to the amount of information the tag can store. Once purchased, your Old Stone Tag is “written” with a link to where the information is stored. This is how you can update the information on the tag from your computer 24/7. Before the tag is shipped, it is locked for security to ensure no one can make changes to the link, and it is always directed to the correct location of your information. Currently, we allow an obituary, 30 photos, and 3 video clips (per person, per tag).
Absolutely! We currently have two options for gift purchases:
✓ You can purchase a tag for an individual’s stone that will allow them to add whatever information they want to the tag that will be placed on their stone.
✓ Another option is our Keepsake Tag. Old Stone Tag allows customers to purchase up to ten additional keepsake tags when ordering your Old Stone Tag. These are identical duplicate tags at a deep discount.
- Families and businesses interested in purchasing more than ten tags should reach out to info@oldstonetag.com for volume pricing.
Yes, if you purchase a tag with the spouse option.
Yes, you can select a single tag with the couples option or two individual tags.
Old Stone Tags (for outdoor use) are made out of PVC and are resistant to weather, chemicals, corrosion, shock, and abrasion. PVC is the preferred choice for many different long-life and outdoor products. The NFX NTAG213/215 inlay within the tag is among the most durable and reliable on the market. Follow this link for full specifications. The tag is coated with a protective UV layer guaranteed for 20 years in direct sunlight 24/7. The tag will function properly, as intended, in temperatures between -40 and 200 degrees Fahrenheit.
We want you to be 100% satisfied with your Old Stone Tag. If your tag fails to function, breaks, becomes detached, or fades, all you need to do is return the tag, and we will replace it at no charge.
Here at Old Stone Tag we are excited about expanding our offering * Our NEW customer dashboard will enable you to manage multiple tags with a single sign-on * We will offer a NEW Shared Memories page for family or friends to add their favorite memories, and with your approval, those memories will be attached to the Tag * There will be a NEW searchable Directory providing the ability to search for individual Old Stone Tags * You will be able to build your Family Tree with our NEW Family Tree Builder * Finally, we will be offering Print on Demand, where you will be able to upload the graphic you want printed on the Tag *
If you have additional questions, please Contact us.
Thank you for your interest in Old Stone Tag!